Quality at Mind Monmouthshire

Mind Monmouthshire is committed to providing a range of high quality, citizen centred services with the purpose of improving the community’s mental wellbeing and promoting choices and rights to everyone who needs support.

Mind Monmouthshire is committed to reviewing the quality of its services using a variety of methods.  One of these methods is the commitment to the Quality Management in Mind standard.  Another method is to achieve the Investors in People Award when it is reviewed in November 2011.  This is a key Priority for the organisation in 2011/2012

Quality Management in Mind ensures that when someone uses a Mind service, wherever they are in the country, the service is provided by an organisation which has strong, consistent values, has high standards of service delivery and is run in a robust way in line with the needs of their local community.

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